About

I am a tenure-track Assistant Professor of Operations Management and Business Analytics at Johns Hopkins University, Carey Business School. I received my PhD in Operations Management from the University of Michigan, Ross School of Business.

Research

My research lies at the intersection of operations management and behavioral science. My areas of expertise are experiment design, behavioral economics/operations, service operations and innovation/entrepreneurship.

Update (October 2023):
Our Chatbots paper was chosen among 60+ submissions to receive the INFORMS TIMES Best Working Paper award.

Teaching

I teach Business Analytics in Johns Hopkins Carey Full-Time MBA, MS and part-time programs. Previously I have taught Operations Management in the Michigan Ross BBA program.